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Retiree Benefits

Georgia Power values your service and is committed to keeping retired employees as a part of our family. Below you will find the companies and organizations that can assist you with your benefits.

Visit the Health Care Directives Georgia Department of Human Services website for helpful documents and forms.


Southern Company Service Center

Southern Company Employee Service Center

100 Half Day Road
Lincolnshire, IL 60069-1441
Telephone: 1-888-435-7563
Website: resources.hewitt.com/southernco

The Southern Company Employee Service Center (ESC) is responsible for address changes, change of beneficiary, tax withholding forms, direct deposit changes, pension-related questions, questions about your life insurance, etc. A PIN (personal identification number) along with your Social Security number is necessary to access your information. ESC representatives are available Monday–Friday 8 a.m. to 8 p.m Eastern Time. Log on to the ESC website and view your personal data.


Anthem Blue Cross and Blue Shield (Anthem BCBS)

P. O. Box 9907
Columbus, GA 31908-6007
Telephone: 1-877-271-2904

Anthem BCBS is responsible for processing all medical claims. They will mail needed claim forms or provide information about a claim. Anthem provides your medical ID card if it is lost and you
need a replacement.


CVS Caremark

P. O. Box 52054
Phoenix, AZ 85072-2054
Prescription Drug Claims: 1-800-843-5670
Prescription Mail Order: 1-800-843-5670
Website: www.caremark.com

P. O. Box 94467
Palatine, IL 60094-4467
This address is for mail-order
http://www.caremark.com handles all mail order prescription drug claims.

CVS Caremark is responsible for processing all over the counter prescription drug claims. Caremark provides replacement drug identification cards. Caremark also handles all mail order prescription drug claims.


Merrill Lynch

Telephone: 1-800-369-9890
Administers the Southern Company Employee Savings Plan and Employee Stock Ownership Plan (ESOP)
Website:www.benefits.ml.com


Shareowner Services

P. O. Box 358016
Pittsburgh, PA 15252-8016
Telephone: 1-800-554-7626
Website: www.bnymellon.com/shareowner/isd


VSP® Vision Care

Telephone: 1-855-218-5265
Website: www.vsp.com

Offers savings on eye exams and discounts on glasses, frames and contact lenses at selected providers.


Delta Dental

Telephone: 1-800-438-6388
Website: www.deltadental.com/Public/index.jsp

Delta Dental administers two dental plan options for Southern Company's retirees. Delta Dental provides your dental ID card when you enroll and can replace it if lost.


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