Retirees Benefits

Visit this site to get the print outs and forms for the new Health Care Directives Georgia Department of Human Services http://dhr.georgia.gov/portal/site/DHR/

Southern Company Employee Service Center
100 Half Day Road
Lincolnshire, IL 60069-1441
Telephone: 1-888-435-7563
The Southern Company Employee Service Center (ESC) is responsible for address changes, change of beneficiary, tax withholding forms, direct deposit changes, pension related questions, questions about your life insurance, etc. A PIN (personal identification number) along with your social security number is necessary to access your information. ESC representatives are available Monday-Friday 8 AM to 8 PM Eastern Time. You can logon to the ESC website at http://resources.hewitt.com/southernco and view your personal data.

Anthem Blue Cross and Blue Shield (Anthem BCBS)
P. O. Box 9907
Columbus, GA 31908-6007
Telephone: 1-877-271-2904
Anthem BCBS is responsible for processing all medical claims. They will mail needed claim forms or provide information about a claim. They provide your medical ID card if it is lost and you need a replacement.

CVS Caremark
P. O. Box 52054
Phoenix, AZ 85072-2054
Telephone: 1-800-843-5670
www.caremark.com
Caremark is responsible for processing all over the counter prescription drug claims. They provide replacement drug identification cards.

CVS Caremark
P. O. Box 94467
Palatine, IL 60094-4467
Telephone: 1-800-843-5670
This address is for mail-order
www.caremark.com handles all mail order prescription drug claims.

Merrill Lynch
Telephone: 1-800-369-9890
Administers the Southern Company Employee Savings Plan and Employee Stock Ownership Plan (ESOP)
Internet at Merrill Lynch's Benefits OnLine website at www.benefits.ml.com

Shareowner Services
P. O. Box 358016
Pittsburgh, PA 15252-8016
Telephone: 1-800-554-7626
You can log on at www.bnymellon.com/shareowner/isd

Vision One Eyecare program (sponsored by Met Life)
Telephone: 1-800-438-6388 www.metlife.com/mybenefits
Offers savings on eye exams and discounts on glasses, frames and contact lenses at selected providers.

Delta Dental
Telephone: 1-866-823-4616
Delta Dental administers two dental plan options for Southern Company's retirees. They provide your dental ID card when you enroll and can replace it if lost.