Your Meter is About to Get Smarter
Introducing the Georgia Power Smart Meter program, an automated electronic metering and meter communication system designed to monitor your home’s or business’s energy usage. The state-of-the-art technology behind the Smart Meter system will help provide all our customers with a host of new and future benefits.
During the transition to the Smart Meter program, Georgia Power customers will continue to receive the same reliable service you've come to expect from us. We will continue to accurately read your meter and correctly bill you in a timely manner. You'll only notice your meter has been changed because installation requires a momentary interruption of your electric service. If the design of your electrical service calls for it, your power will not be interrupted while the meter is upgraded. In the event there is a problem with installation that requires power interruption, we will schedule an installation time that is convenient for you.
When will my new Smart Meter be installed?
Starting January 2008, Georgia Power technicians will begin replacing existing meters statewide with new Smart Meters. By the end of 2008, we plan to install more than 400,000 meters and will aggressively continue this schedule until all our customers receive a Smart Meter.
What is the Smart Meter deployment schedule?
Smart Meter deployment will follow a schedule (Power Point 408KB).
Do I have to be at home when my Smart Meter is installed?
You do not have to be home when the Smart Meter is installed. However, Georgia Power will notify you in advance of installation so you know your meter is about to be upgraded. We just need easy access to your meter.
Will there be any interruption in my service during installation?
Yes, there is an interruption period of a few minutes during installation.
Are there any eligibility requirements to receive a Smart Meter?
No. All Georgia Power customers will receive a Smart Meter.
Will installing a Smart Meter raise the amount of my energy bill?
No. There is no additional service charge for installing a Smart Meter.
Will the Smart Meter decrease my energy bill?
The Smart Meter will not decrease the amount of your energy bill. However, in the future, the system will allow Georgia Power to offer you detailed energy usage information and rate options so you can better manage your home's energy usage.
With the Smart Meter program, your electric meter will be read remotely through communication towers. In the future, a number of new customer benefits will become available, including access to online energy usage information.
Current Smart Meter customer benefits include:
- We will be able to read your meter and generate your bill without having a representative visit your property on a regular basis.
- Gives us the ability to check your meter remotely to ensure it is working properly.
- Enhances our ability to respond promptly to meter service requests as our customer base continues to grow.
- Since in-person meter readings will not be required, we'll reduce the number of vehicles on the road, reducing pollution and traffic while saving fuel.
Future Smart Meter benefits include:
- As Smart Meters are installed and enabled, the time needed to handle service orders, such as starting or stopping power, will be reduced.
- Power outage notification — In the event of a power outage in your area, Smart Meter will help us better manage power restoration.
- Access energy usage information online — You'll be able to better understand and monitor your own energy use.
- Once the program is installed, we'll be able to offer innovative rate options that meet your lifestyle — You'll be able to better manage your energy usage and control your energy bill.
- The system will help reduce electricity theft.
- Additional features will come as technology advances.
Georgia Power Smart Meter brochure.
With the Georgia Power Smart Meter program, the meter of the future is coming today.
Georgia Power Smart Meter Program Feedback Form
If you have any questions or would like to provide feedback on the Georgia Power Smart Meter program, please e-mail us.
