Help On Outage Alerts

You can text the following to GAPWR (427-97):

 

REG — To sign up to receive Outage Alerts.

 

OUT — To report an outage using your smartphone.

 

STAT — To check if there is a reported outage for a particular account. You can do this instead of waiting for an outage notification.

 

PAUSE — To stop receiving outage notifications temporarily.

 

RESUME — To re-start messaging for an account.

 

STOP — To terminate text communications from Georgia Power. This is a permanent stop (unlike PAUSE, which is a temporary stop). Once this is done, you will need to re-register to start the communications again.

 

STOP ALL — To unsubscribe and stop receiving text messages from all accounts.

 

HELP — To obtain a list of text messaging keywords and the phone number to speak with a Customer Service Representative if you need assistance.

 

NICK — To apply a nickname to a particular account. You may assign a nickname such as: MOM, Lake, Home, Work.