News Center

Preparation is key for Hurricane Michael

October 10, 2018

Georgia Power encourages customers to take proactive steps before severe weather strikes to ensure they are prepared to stay safe. The company is mobilizing restoration teams and is prepared to respond to Hurricane Michael as quickly and safely as possible.

Tips from Georgia Power to prepare before the storm:

  * Knowing the location of power lines and poles makes it easier to know where down power lines may be possible following the storm. Also, ensure that curbsides and yards are clear to allow quick repair and restoration.

* Protect electronics and appliances by disconnecting any that will start automatically when power returns to avoid overloading circuits.

* Charge all necessary electronics, including cell phones and tablets, so you can stay connected even if the power is out. Know how to adjust the settings on mobile devices to maximize battery life.

* Build or check your emergency supply kit. Consider providing an additional emergency supply kit for elderly family members or friends who may not have one.

Tools You Can Use

Outage & Storm Center – Customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.

* Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.

* Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.

* Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates, customer service and more.

The Mutual Assistance Network

Georgia Power is part of a national mutual assistance network consisting of dozens of utilities from around the country. As part of this partnership, Georgia Power can provide assistance to or receive assistance from other utilities when service to customers is interrupted due to severe weather. In preparation for potential impacts, Georgia will not release crews to other states to assist in Michael restoration until service to all Georgia Power customers has been evaluated and addressed.

Just last year, Hurricane Irma broke or damaged approximately 1,500 power poles, and more than 2,400 trees brought down nearly 230 miles of wire across the state. Georgia Power restored power to nearly one million customers impacted by Hurricane Irma quickly and safely by fully deploying company resources and leveraging the mutual assistance network in the week following the storm.