Georgia Power is joining other electrical, water and natural gas utilities across the country to share simple tips to help customers avoid common scams as part of National Utility Scam Awareness Week, November 17-23, 2019.
Georgia Power urges customers to be cautious when contacted by an unverified person claiming to be a Georgia Power representative. The company will never ask a customer to provide a credit card or pre-paid debit card number over the phone. Additionally, the company will never send employees into the field to collect payment in person or ask a customer to pay anywhere other than an Authorized Payment Location (APL).
Georgia Power also provides the following guidance to customers:
Georgia Power continues to work with law enforcement agencies throughout the state to identify and prosecute criminals who pose as Georgia Power employees in order to defraud customers.
To learn more about how you can defend yourself against scammers and avoid falling victim to common mistakes, watch the company’s latest public service announcements (PSA) on the company’s YouTube channel.
Additional information about frequent scams and how the company works to protect customers is available at www.georgiapower.com/scam.