With a recent increase in reports regarding scams and fraud by criminals posing as Georgia Power employees, the company is reminding customers to be aware and follow simple tips to avoid being a target.
Georgia Power urges customers to be cautious when contacted by an unverified person claiming to be a Georgia Power representative. Customers should beware of deceptive caller-ID displays, official-sounding automated calls and in-person calls demanding immediate payment over the phone to avoid disconnection.
The company will never ask a customer to provide a credit card or pre-paid debit card number over the phone or request customers to pay using alternate methods like BitCoin. Additionally, the company will never send employees into the field to collect payment in person or ask a customer to pay anywhere other than an Authorized Payment Location (APL).
Georgia Power also provides the following guidance to customers:
Georgia Power continues to work with law enforcement agencies throughout the state to identify and prosecute criminals who pose as Georgia Power employees to defraud customers. Additional information about frequent scams and how the company works to protect customers is available at www.GeorgiaPower.com/Scams.
To learn more about how you can defend yourself against scammers and avoid falling victim to common mistakes, watch the company's latest public service announcements (PSA) on the company's YouTube channel.
As the coronavirus continues to spread, Georgia Power wants to assure our customers that we have comprehensive plans in place to continue our operations.