As severe thunderstorms, high wind, and heavy rain continue to move across Georgia, Georgia Power teams are in place and ready to respond to outages as conditions clear. Every day, the company is focused on maintaining and strengthening the state’s smart, resilient power grid to reduce both the frequency and duration of outages and better restore power quickly and safely in the event of outages. Today, as the storm conditions subside making it safe and efficient to work, Georgia Power crews will enter and remain in the field around the clock working until every service for every impacted customer is restored.
Georgia Power reminds customers to keep safety first during severe winter weather and offers the following tips and tools.
Safety After The Storm (Find More Tips Here)
- Never touch any downed or low hanging line. Always assume power lines are energized. Report the location of any downed or low hanging line to Georgia Power. You can also contact local authorities or 911.
- Never try to make your own electrical repairs to Georgia Power equipment.
- Never pull tree limbs off power lines as they could be energized.
- Never go into areas with debris or downed trees. Dangerous power lines may be buried in the wreckage.
- Avoid stepping in puddles and standing water after a storm as they may be touching hidden, downed power lines and be electrified.
- Never walk into areas where crews are at work. If you're driving near work crews, obey road signs and proceed cautiously.
Tools You Can Use to Stay Connected & Informed
- Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
- Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
- @GeorgiaPower on X (Twitter) – Follow @GeorgiaPower on X for storm tips, outage updates, customer service and more.
With the potential for additional winter weather in the coming weeks, Georgia Power encourages customers to visit GeorgiaPower.com/WinterPrep. The site features information on a variety of winter weather topics including Watches vs. Warnings, Staying Connected, Electrical Safety and more.