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A Letter from Paul Bowers

Information: Shelter in Place Return to Normal

Shelter in Place order Lifted

We understand the importance of energy in our daily lives and we are here for you. We are providing an additional grace period to customers who self-identified as sheltering in place under the governor’s order to help provide some peace of mind. 

We are offering Installment Payment Plans which will allow you to split outstanding charges for electric service into smaller increments over a six-month timeframe, beginning with your next bill. This payment plan will exclude any amount that was previously included in an Installment Payment Plan or other special agreement and billed late payment charges. Another option is signing up for our PrePay or Pay by Day rates.

To sign up for an Installment Payment Plan, click here by June 14th

Low-Income Home Energy Assistance Program

Every year the program helps low-income households pay for heating and cooling in their homes. Applications are made though a local Community Action Agency and the assistance is available in all 159 counties in Georgia.

Emergency Rental Assistance Program

This program provides Georgia residents both housing and utility assistance and is currently accepting appointments.

United Way

This free service can connect customers with community agencies that provide services which meet a wide range of needs, including:

  • Utility Assistance
  • Housing, food and other essentials
  • Child and elder care
  • Medical expenses and health counseling

Visit the United Way website or contact the hotline by dialing 2-1-1.

The Salvation Army's Project SHARE

Funds donated by customers are matched by Georgia Power and made available statewide for utility assistance in local communities.

Additional Resources

If you are a customer seeking assistance, visit to see if you are eligible for benefits.