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Customer Service

Chakoa, Customer Service Team Lead

Have a question, or can't find what you're looking for? Our service specialists can help.

1-888-660-5890 24 hours a day, 7 days a week

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Paperless Billing

Paperless Billing

Sign Up for a Chance to Win a $250 Amazon.com Gift Card

Amazon gift card

When you sign up for Paperless Billing, you will receive an electronic bill notification each month instead of a paper bill. Aside from being very convenient, paperless bills also reduce clutter and remove the hassle of using stamps and mailing payments. It's easy to use, simple to sign up and better for the environment.

Enroll now and you could win one of nine $250 Amazon.com gift cards! Three (3) gift cards will be given away for each quarter ending June, September, and December. Just enroll between April 10 – December 31 to be entered for your chance to win. The sooner you sign up, the greater your chances of winning. As long as you are enrolled in paperless billing, you'll be eligible to win each quarter.

Terms and Conditions

You can sign up today with just three easy steps:

  1. Log in to your account, or register if needed.
  2. Go to Billing Options.
  3. Select Paperless Billing and Sign up.

Sign Up Now

With Paperless Billing, you'll also:

RateCalculator

Residential Rate Advisor

We need to make sure this is the right advisor for you. Is this a residential property that is for personal use rather than business use?

Residential Rate option Business Rate option

*Rate advisor is only intended to assist your decision making process. You should check all rates and cross reference your energy use with recommended rate schedules before committing to a rate. Your choice is important because you must stay on the chosen or assigned rate for at least 12 months.

 

To get advice on business rates, please visit the business section of our site. Where do you want to go?

Go to Business Rates
Calendar

Have you been in your home for more than 12 months?

Switch electric use to off-peak hours

Are you willing to shift when you use electricity away from peak demand times in order to reduce your bill?

Multiple-Appliances

Are you willing to monitor and limit the use of multiple appliances at the same time?

icon-consistency-BG

How important is consistency in your bill?

icon-environmental-BG

How important are renewable Energy sources to you?

A rate that is designed to encourage customers to use less electricity during on-peak hours and shift that usage to off-peak periods.

Standard Service: The basic rate plan. This plan is ideal for customers who are comfortable with fluctuations in their monthly electric bill.

With FlatBill there are no surprises because your bill is the same month after month for the entire year.

For customers who can avoid the use of major appliances at the same time.

Georgia Power Marketplace

Instant Online Rebates!

Get instant savings on energy-efficient lighting, thermostats and more at the all-new Georgia Power Marketplace.

Visit Georgia Power Marketplace Now

my power usage

Monitor Your Daily Power Usage

View your daily energy usage, set usage alerts and see your projected bill before it arrives with My Power Usage.

Rate Advisor

Rate Advisor

Find out which rate is right for you with our interactive rate advisor!