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moving

Moving? Start, Stop or Transfer Service

When moving to a new residence, you always face many last-minute details. One detail that we can make easier is connecting your electric service at your new residence.

Start service with Georgia Power

    You can apply for electric service online or by phone. You will need the following information to apply for service:
  • Your name (or name for the primary account holder, if different)
  • Service address (where the power is to be turned on)
  • County, lot and neighborhood information (if the home is new)
  • Home phone
  • Alternate phone number (work, etc.)
  • Social Security number (of the primary account holder)
  • Spouse or roommate name
  • Mailing address (if different than service address)
  • Effective date you would like service to be turned on (Monday through Friday)
  • Temporary contact information for us to use during the installation process
  • Descriptions of any access problems such as locked gates, dogs, etc.

Service can be connected at your new residence every day except weekends and business holidays. Next-day service is available for requests entered before midnight. Please note that we will not be able to provide next-day service for new service requests requiring installation or other construction work (digging, etc.).

You may be instructed to provide additional information to complete your request. If additional documentation is required at the time of request, please email documents to: r2gpcrpb@southernco.com or fax to: 404-707-2501.

Start Service


Transfer Electric Service to Another Address Within Georgia Power's Service Area

    If you are moving from one residence in our service territory to another, all you need to do is complete the Transfer Service form. Once you complete the form:
  • Your electric service will be disconnected at your existing address on the date that you specify.
  • Your electric service will be connected at your new address on the date that you specify.

You will need the following information to request a transfer:

    Information needed from your current location:
  • Your account number from your bill
  • Your account access code from your bill
  • The effective date you would like service to be turned off at your current residence
    Information about your new address:
  • Service address (where the power is to be turned on)
  • County, lot and neighborhood information (if the home is new)
  • Home phone
  • Alternate phone number (work, etc.)
  • Authorized adult name
  • Mailing address (if different than service address)
  • Effective date you would like service to be turned on (Monday through)
  • Descriptions of any access problems such as locked gates, dogs, etc.

Service can be connected at your new home every day except weekends and business holidays. Next-day service is available for requests entered before midnight. Please note that next day service may not be available for new homes due to installation and/or inspection requirements.

An Account Establishment Charge (AEC) is required and will be applied to your first bill at your new residence.

Transfer Service


Stop/Disconnect Service With Georgia Power

Service can be disconnected at your new home every day except weekends and business holidays. Next-day service is available for requests submitted before midnight.

    You will need the following information to request a disconnect:
  • Your account number from your bill
  • Your account access code from your bill
  • The effective date you would like service to be turned off
  • The address where you would like us to mail your final bill

Stop Service


Deposits

Contact Georgia Power to learn more about deposits. Customer care representatives are available to assist you 24 hours a day, 7 days a week.

Learn More About Deposits

Contact Georgia Power

Customer care representatives are available to assist you 24 hours a day, 7 days a week. Please visit our Contact Customer Service page.

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