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Chakoa, Customer Service Team Lead

Have a question, or can't find what you're looking for? Our service specialists can help.

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Common Causes of High Bills

Common Causes of High Bills

Wondering what caused a sudden jump in your bill? Understanding some of the most common causes of high electric bills is one of the best things you can do to control the amount of energy you use.


About half of our home energy costs comes from heating and cooling our homes. We recommend keeping your thermostat set to 78°F in the summer and 68°F in the winter. Keep in mind, in the extreme summer heat and cold winter months, it takes more energy to keep your home at a comfortable temperature. You can't control the weather, but you can control your thermostat, which has a big effect on your bill:

Longer Billing Cycle

Your bill may be higher if there were more days than average in the billing cycle.
Refer to the: "Service Period" on your bill for the length of your billing cycle.

Log in to your account to view your most recent bill.

Unpaid Balance

Your bill may be higher if there was a balance due from a previous month or another related account within Georgia Power.

Log in to view your Payment History.

Rate Schedule Change

You may experience a higher bill if the price of electricity increased due to a recent Georgia Power rate or fuel case.

A Full House

During times of higher occupancy and activity such as holidays and school vacations, your energy usage can be higher than normal. To review your usage, log in to your account and select My Power Usage.

Learn more about My Power Usage.

Faulty Appliances

Faulty AppliancesA faulty appliance, such as a leaky water heater, can lead to a surprisingly high bill. Georgia Power recommends having a licensed contractor perform a preseason checkup of your cooling system in the spring, and a heating-system checkup in the fall to avoid system failure and higher-than-normal bills.

Find a contractor near you.

3 Ways to Better Understand Your Bill

Help with your bill

Help With Your Bill

Experiencing a financial hardship and need help or more time paying your bill? We're here to help.

Make Payment Arrangements


Residential Rate Advisor

We need to make sure this is the right advisor for you. Is this a residential property that is for personal use rather than business use?

Residential Rate option Business Rate option

*Rate advisor is only intended to assist your decision making process. You should check all rates and cross reference your energy use with recommended rate schedules before committing to a rate. Your choice is important because you must stay on the chosen or assigned rate for at least 12 months.


To get advice on business rates, please visit the business section of our site. Where do you want to go?

Go to Business Rates

Have you been in your home for more than 12 months?

Switch electric use to off-peak hours

Are you willing to shift when you use electricity away from peak demand times in order to reduce your bill?


Are you willing to monitor and limit the use of multiple appliances at the same time?


How important is consistency in your bill?


How important are renewable Energy sources to you?

A rate that is designed to encourage customers to use less electricity during on-peak hours and shift that usage to off-peak periods.

Standard Service: The basic rate plan. This plan is ideal for customers who are comfortable with fluctuations in their monthly electric bill.

With FlatBill there are no surprises because your bill is the same month after month for the entire year.

For customers who can avoid the use of major appliances at the same time.

my power usage

Monitor Your Daily Power Usage

View your daily energy usage, set usage alerts and see your projected bill before it arrives with My Power Usage.

Energy Saving Tips

Avoid Hand-Washing Your Dishes

Washing and rinsing dishes by hand three times a day uses more hot water and energy than one load a day in an automatic dishwasher.

See more energy-saving tips

Energy Audit

Energy Audit

Schedule a free energy audit and receive personalized tips to help you lower your power usage and help you save money.

Rate Advisor

Rate Advisor

Find out which rate is right for you with our interactive rate advisor!