Report a Street Light Outage

  1. Enter the address of the outage location in the search bar or find the outage location by zooming in on the map.
  2. Click the spot on the map where the light pole you wish to report is located. (not the address)
  3. Click "Report this Light" and complete the fields.
  4. Click "Continue" to submit this outage.
  5. Enter your contact information.
  6. Click "Report."

View Outage Map

View an interactive map that displays all reported outages. Search by ZIP Code to check outage status in your area. You'll need to log into your account to view the results.

View Map

Report an Outage

Reporting power and streetlight outages is easy with our online reporting system. Enroll in outage alerts, learn about weather events in your area, and check the status of your outage.

Enroll Now

Have Questions?

We're here to help. Contact our residential customer service specialists Monday - Friday, 7 a.m. to 9 p.m. at 1-888-660-5890. You can also contact the business customer service center Monday - Friday, 8 a.m. to 6 p.m. at 1-888-655-5888.

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