Whether you are a new customer who wants to start service with Georgia Power or a current customer who needs to stop or transfer service, we can provide you with the information you need.
As your partner in business, our goal is to help you efficiently establish electric service. You can do it online, or by contacting our Business Solutions Center (1-888-655-5888).
To apply to establish service, you will need only the following information:
We can connect your service Monday through Friday; connection is not available on weekends. Orders submitted during normal business hours Monday through Friday from 8 a.m. - 6 p.m. are eligible for next-day service. Please note that we will not be able to provide next-day service for new service requests requiring installation or other construction work (digging, etc.). You can begin the process to get your electric service started on our Electric Service Requests page.
To close an account, you will need your billing account number and account access code (found on your bill), your Social Security number, federal tax ID, or paperless billing address on file. To learn more, please see Stopping Service.
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If you are relocating your business, you can transfer service by contacting our Business Solutions Center (1-888-655-5888).
You will need the following information to transfer your service:
We can connect your service Monday through Friday; connection is not available on weekends. Orders submitted during normal business hours Monday through Friday from 8 a.m. - 6 p.m. are eligible for next-day service. Please note that we will not be able to provide next-day service for new service requests requiring installation or other construction work (digging, etc.)
Georgia Power collects deposits on all commercial accounts. To help make this process as easy as possible and help you better understand how this process works, you can read more below.
A deposit equal to two times the average monthly bill is required on all commercial accounts as a partial security for the final bill.
Deposits are billed on the first bill unless you have some previous credit issues with Georgia Power. In those instances, your deposit would be required up front.
Payments can be made at any Authorized Payment Location, online at georgiapower.com, or by phone with check, credit card or debit card with our third-party company, BillMatrix. Fees and some other restrictions may apply.
Unfortunately, your deposit is not counted toward your monthly bill, but you can earn 3 percent simple interest while your deposit is retained on the account.
Your deposit plus any interest will go toward your final bill. A refund check for the difference will be mailed within 30-45 days to the final mailing address of the individual whose name was provided at the time the account was placed. However, if you are simply moving from one address to another and transferring service, your deposit will transfer to your new location/account.
You can pay with cash at any Authorized Payment Location (APL), online through our website at georgiapower.com, or with our third-party company, BillMatrix. Transaction fees and other restrictions will apply.
Deposits are kept as a security on all commercial accounts for the life of the account.