Tuesday, Nov. 20 is National Utility Scam Awareness Day, and Georgia Power is providing customers ways to protect themselves from scams.
Georgia Power urges customers to be cautious when contacted by an unverified person claiming to be a Georgia Power representative. The company will never ask a customer to provide a credit card or pre-paid debit card number over the phone. Additionally, Georgia Power doesn't send employees into the field to collect payment in person or ask a customer to pay anywhere other than a business office or Authorized Payment Location.
Georgia Power also provides the following guidance for customers:
Georgia Power is committed to exposing the tricks that scammers use to steal money and sharing information customers can use to protect themselves. The company reminds customers through public service announcements (PSA) how they can defend themselves against scammers and how they can avoid falling victim to common mistakes. The PSAs were produced in English and Spanish and can be viewed on the company's YouTube channel.
Additional information about frequent scams and how the company works to protect customers is available at http://www.georgiapower.com/in-your-community/scam-alert.