There have been recent incidents where both residential and local business customers have been approached by scammers pretending to be Georgia Power employees. The scammers call customers and advise them that they have a short deadline to make a payment. The scammer then asks the customers to go to a local retailer (such as Walmart, CVS or Walgreens) and purchase a money pack for the given amount, and then call another number to share the account number on that prepaid card.
Protect Yourself from Scammers: Remember These Tips:
If you ever have any questions about a possible scam or your Georgia Power account, call us at 1.888.660.5890 Monday-Friday from 7 a.m. to 9 p.m.
How Georgia Power Works to Protect You
At Georgia Power, the safety and security of our customers and our customers’ personal and financial information are our highest priorities.
Protecting Your Information
Georgia Power protects and secures your personal and financial information using industry standard safeguards like firewalls and secure socket layers (SSL) to encrypt and protect sensitive transmissions. Although no security system is fail safe, we strive to protect your information from loss, misuse, alteration or destruction.
If you have reason for concern or suspect a problem, please call Georgia Power immediately to verify ID at 1-888-660-5890.
If you suspect that someone is at your home or business impersonating a Georgia Power employee:
If you suspect that someone has already visited you to obtain personal or financial information, please contact us immediately at 1-888-660-5890. Representatives are available to assist you 7:00am – 7:00pm M-F.
1. Georgia Power will never send an employee to your home or business to collect payment.
2. Our employees will never call or visit you and request your personal or financial information.
3. If an employee has a service-related reason to visit, he or she will ALWAYS: