Smart Usage FAQs, Terms & Conditions
Can you explain the charges on Smart Usage?
Energy is measured in kilowatt-hours (kWh); it is based on the total amount of energy used during an entire monthly billing cycle. This is similar to your car odometer measuring how many miles you have traveled.
(all hours not ON-peak)
|ON peak kWh
(June-September, 2 p.m. - 7 p.m., weekdays)
Maximum demand is measured in kilowatts (kW) and is based on your home's highest usage of power in any 30-minute period during the monthly billing cycle. This is similar to your car speedometer measuring how fast you are traveling.
|Max Demand (all months of the year)|
1please note: Prices based on TOU-RD-3 and do not include Basic Service Charge, fuel, environmental, nuclear, taxes and other charges.
What is "demand" and how does it relate to energy?
- When speaking about electrical energy, there are two related, yet different, measurements: consumption (kilowatt-hours, or kWh) and demand (kilowatts, or kW).
- Energy consumption is the total amount of electricity used over a specified period. Demand is the immediate rate of that consumption.
- Energy and demand are related like your car's distance and speed. Measuring how far you have traveled is different from the speed you traveled.
- For example: Driving two hours at 60 miles per hour, you traveled 120 miles (miles = kWh) at 60 miles per hour (speed = kW).
How does the Smart Usage rate compare to the standard residential rate?
- The residential rate measures and charges only for the energy used (consumption).
- The Smart Usage rate charges a lower rate for energy and adds a new demand component.
What is the difference between the Smart Usage rate and Nights and Weekends?
Both pricing plans encourage customers to shift energy usage away from the on-peak time periods (2-7 p.m.., Monday-Friday, June-September, excluding holidays). The on-peak and off-peak rates are less for the Smart Usage rate because of the addition of the demand component.
What's my demand?
Household demands vary. The average Georgia home uses approximately 8 kW of maximum demand per month. Of course, your household's demand could be larger or smaller than the average. The size of your home, number of air-conditioning units, and the fuel type of your furnace will have the largest impact on your maximum demand. If you stagger the use of some large appliances, you can manage and potentially reduce your demand.
Will I save money on this rate?
- Unfortunately, we are not able to predict whether an individual customer would save money on the Smart Usage rate. We can tell you that the pricing plan can help customers who are able to avoid simultaneous use of clothes dryer and cooking appliances. An additional way to save is to shift other energy usage, such as air conditioning, from peak hours (2 p.m. - 7 p.m., weekdays excluding holidays, June - September) to off-peak hours.
Is it possible to have a higher bill?
Yes, it is possible, if you are unable to avoid staggering the usage of higher-demand appliances or if much of your energy usage is during on-peak hours. Please use the link to the calculator provided above to help determine this. You can also refer to the table of electric appliances to see what appliances use more demand than others. Remember, the fewer you use at the same time, the more money you could save.
Why is Georgia Power offering this rate?
With advancements in Smart Meter technology, the company can now measure and bill residential customers for demand. This provides better price signals to you and gives you more ways to control your bill. These price signals encourage the most efficient utilization of Georgia Power's electrical system.
Can I be on Budget Bill and the Smart Usage pricing plan?
Yes, you can be on Budget Bill while on the Smart Usage plan. However, the account must bill one month on Smart Usage before Budget Bill can be established.
If I switch to the Smart Usage plan, how long do I have to stay on it?
You must commit to stay on the Smart Usage pricing plan for at least 12 months.
Terms and Conditions
- By choosing to participate in the residential Smart Usage rate plan, you agree to pay the monthly Smart Usage charges for electric service to the service address associated with the account number used in online enrollment for at least twelve months, beginning with the first bill rendered on the Smart Usage rate.
- Your Smart Usage rate does not include fuel, taxes, and other charges, nor does it include Georgia Power security lights, or other Georgia Power products and services should you have any.
- These Smart Usage terms apply only for electric service to the designated account(s) and address. If you transfer service to another address, you will need to reapply for the Smart Usage rate.
- Georgia Power offers the Smart Usage rate plan pursuant to the current residential rate filing, which is on file with the Georgia Public Service Commission.
- This rate is not available to customers currently billed on Georgia Power's Flatbill® program.
- For further terms, conditions, and information, please visit the Smart Usage section of GeorgiaPower.com.