You will receive a confirmation notification by email, text and/or by phone once your account has been setup on the Pay by Day rate plan.
The offer includes all applicable rates and riders including ECCR, NCCR, DSM, Fuel cost, municipal franchise fees, and a small premium. The premium is included in order to guarantee a fixed daily price regardless of potential changes in weather, electricity prices, and energy usage.
Near the end of the contract period, you will receive a new Pay by Day offer for the next 12-month period. You will be renewed for 12 more months at the new contract price unless you choose to transition to a different rate. You must request removal from the Pay by Day plan by contacting Georgia Power by calling 1-800-642-4590.
Yes. You can access your account information online 24/7 from your computer, tablet or smartphone at georgiapower.com
Pay by Day accounts in the “Off” status for a period of seven days will be closed. If you decide to reactivate your closed account, your account will no longer be eligible for the Pay by Day rate until you establish 12-months of continuous service.
Yes, Pay by Day is a 12-month contract. Georgia Power agrees to offer a fixed daily price regardless of usage during the contract period, and the customer agrees to pay that amount.
Each customer’s customized Pay by Day amount is based on usage at the customer’s current residence during the past year, as well as their predicted usage for the upcoming 12 months.
If you are currently on PrePay and have a positive balance on your account, all balances will transfer automatically. No additional payments are required to initiate service on the Pay by Day rate plan.
A $40 payment is required to initiate service. Any outstanding balance on your current post-pay account will be transferred to a Deferred Payment Plan. Twenty-five (25) percent of every payment will go toward your Deferred Payment account balance until the Deferred Payment Plan reaches a zero balance.
If you have an outstanding balance on your account prior to signing up for Pay by Day, the balance will be placed in a Deferred Payment Plan. As part of this plan, 25 percent of every payment will be applied to the deferred balance allowing the debt to be paid back in smaller increments over time. For example, a payment of $100 will be allocated as follows: $25 towards the Deferred Payment Plan and the remaining $75 will be available for electric service in the Pay by Day account. After the outstanding balance is repaid, the full 100% of each payment will apply towards electric service.
Yes, the Pay by Day amount will be charged to the account regardless of whether power is currently on or off at the premise. The Pay by Day program is designed to spread your cost of electricity evenly across all 365 days of your annual contract; therefore, your daily charge will accrue to your account every day.
No, if you fulfill the annual contract, there is no settlement to pay.
Near the end of the contract period, you will receive a new Pay by Day offer for the next 12-month period. You will be renewed for 12 more months at the new contract price unless you choose to transition to a different rate.
You must request removal from the Pay by Day plan by contacting Georgia Power by calling 1-800-642-4590.
With the Pay by Day program, you are charged the same amount day after day regardless of your usage. However, your Pay by Day offer for the next 12-month period will be influenced by your usage behaviors during the current contract period.
No. Participants in the Pay by Day program do not receive bills because they pay for their electric service in advance.
Yes, but please note, if you elect to be served on another rate that is not a prepaid service you may be subject to a deposit (if required) and any remaining balance in the deferred payment account must be paid.
The same payment methods you currently use are available with Pay by Day. You’ll need your account number and/or account access code to make payments.
You can make Pay by Day payments at the following locations:
You can also make payments on the Georgia Power app. Download for free on the Apple® App Store® or Google Play™ Store.
†The number of payments made using a debit and/or credit card is limited within a 30-day period.
Google Play is a trademark of Google Inc. Apple is a trademark of Apple Inc., registered in the U.S. and other countries.
Georgia Power will provide notifications by email, text and/or phone call when your Pay by Day balance falls below a specified number of days remaining until your account reaches a zero balance. You can also check dollars and days remaining on your account anytime at georgiapower.com, or by calling our automated phone system at 1-800-642-4590.
Georgia Power will provide a notification that your electric service is pending a disconnect. A minimum of five dollars ($5) positive balance will be required for reconnection if service is disconnected. After sufficient funds have been paid to bring the account to a positive balance, your electric service will be reconnected and you’ll receive a notification that your power has been restored. Restoration is normally completed within minutes, but nearly always within 4 hours (excluding force majeure).
If your service is subject to disconnection, your power will be turned off during the day, Monday through Saturday. The disconnection process begins at 8:15am of the following day. Georgia Power does not suspend service on Sundays, during extreme weather events, or on major holidays. If your account falls below zero during these times, you will continue to receive power. However, your daily Pay by Day amount will continue to charge to the account during this time. You will also continue to receive balance notifications on a daily basis during this period.
Customers who participate in Pay by Day are not eligible for payment arrangements. However, you control when and how much you pay toward your electric service.
Yes. Assistance agencies can continue to make electric bill payments for their clients that transition to Pay by Day.