Customer Rewards FAQ
Thank you for participating in Georgia Power Customer Rewards. You can find answers to frequently asked questions regarding the discontinuation of the program below.
We also encourage you to check out other Georgia Power offers and opportunities to save on your bill here.
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Why is Georgia Power Customer Rewards program ending?
The participation level in the program was low and Georgia Power offers other opportunities to save you money on your bill.
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When is my last day to shop and earn credits?
Shopping through Georgia Power Customer Rewards can continue through 11:59pm EST on March 15, 2019.
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How will I receive my credits?
Credits for participating in Georgia Power Customer Rewards will appear on your monthly power bill.
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When will I receive my credits on my bill?
Please allow up to 60 to 90 days for credits to be applied to your bill to accommodate participating retailers' returns and exchange policies.
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How can I track credits earned from purchases?
Customers can track how much they have earned from the Georgia Power Customer Rewards dashboard, which is viewable on the Georgia Power Customer Rewards site or mobile app.
