Helping customers lower their energy costs.
As part of our commitment to supporting Georgia communities, we developed this portal to make it easier for customers to access energy assistance. We believe everyone deserves affordable energy, and this tool helps connect you to resources that can make a real difference.
Please note: To access the portal you'll be asked to first create an account. This is not the same as your Georgia Power account.
What does it do?
The Income Qualified Portal is your personalized gateway to energy-saving programs designed to support households in need of assistance. This free tool is available exclusively to Georgia Power customers.
Who can use it?
The portal is available to all Georgia Power customers. It's completely free to use and designed to determine your eligibility and help you find support quickly and easily.
How It Works
Step 1
Visit the Income Qualified Portal, create an account, and log in.
Step 2
Answer a few questions about your household income and family size.
Step 3
Browse your personalized results of relief programs you may qualify for and how to apply
Step 4
Receive a copy of the report via email for easy reference and additional helpful resources.
Frequently Asked Questions
Get all the details by reading common questions and answers.
What is the Income Qualified Portal?
It’s a free website that helps Georgia Power customers find ways to save energy and get help if they need it.
Who can use the portal?
Anyone who has Georgia Power at home can use it for free.
How do I start using it?
Go to the website, make a new account (not your Georgia Power one), and log in.
What do I need to tell the portal?
You’ll answer a few easy questions about how much money your family makes and how many people live with you.
What happens after I answer the questions?
You’ll see a list of programs that might help you, and you’ll learn how to sign up for them.
Will I get a copy of my answers?
Yes! The portal will send your results to your email so you can look at them later.
Do I have to pay to use the portal?
No! It’s totally free for Georgia Power customers.
Additional Resources
Understanding Your Bill
Many things contribute to your electric bill. Learn about common causes of high bills and what you can do to try to lower yours.
Energy Assistance Programs
See if you qualify for our FREE energy-saving home improvements that can help regulate your home’s temperature, save energy, and lower your bills.
My Energy Portal
Explore tools to help you track your energy usage, ensure that you're on the best rate plan, get help with understanding your bill, and more.
