Retiree Benefits

Georgia Power values your service and is committed to keeping retired employees as a part of our family. Below you will find the companies and organizations that can assist you with your benefits.

Visit the Health Care Directives Georgia Department of Human Services website for helpful documents and forms.

Southern Company Employee Service Center

100 Half Day Road 
Lincolnshire, IL 60069-1441
Phone: 1-888-435-7563

The Southern Company Employee Service Center (ESC) is responsible for address changes, change of beneficiary, tax withholding forms, direct deposit changes, pension-related questions, questions about your life insurance, etc. A PIN (personal identification number) along with your Social Security number is necessary to access your information. ESC representatives are available Monday–Friday 8 a.m. to 8 p.m Eastern Time. Log on to the ESC website and view your personal data.

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Anthem Blue Cross Blue Shield

P.O. Box 105187
Atlanta, GA 30348
Phone: 1-877-271-2904

Anthem Blue Cross Blue Shield is responsible for processing all medical claims.

They will mail needed claim forms or provide information about a claim. Anthem provides your medical ID card if it is lost and you need a replacement.

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CVS Caremark

P. O. Box 52054
Phoenix, AZ 85072-2054
Prescription Drug Claims: 

Prescription Mail Order:

P. O. Box 94467
Palatine, IL 60094-4467

This address is for mail-order handles all mail order prescription drug claims.

CVS Caremark is responsible for processing all over the counter prescription drug claims. Caremark provides replacement drug identification cards. Caremark also handles all mail order prescription drug claims.

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Merrill Lynch

Phone: 1-800-369-9890

Administers the Southern Company Employee Savings Plan and Employee Stock Ownership Plan (ESOP) 

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Shareowner Services

P. O. Box 358016 
Pittsburgh, PA 15252-8016 
Phone: 1-800-554-7626 

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VSP® Vision Care

Phone: 1-855-218-5265

Offers savings on eye exams and discounts on glasses, frames and contact lenses at selected providers.

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Delta Dental

Phone: 1-800-438-6388

Delta Dental administers two dental plan options for Southern Company's retirees. Delta Dental provides your dental ID card when you enroll and can replace it if lost.

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