After a Storm
Nature is powerful and unpredictable. A strong storm can cause widespread power outages. The most important thing for you and your family is to stay safe. Follow these guidelines as after-storm safety reminders.
Safety is the first priority. Report emergencies immediately, including downed power lines or low-hanging wires. Review these tips:
- Never touch any downed or low hanging line. Always assume power lines are energized. Report the location of any downed or low hanging line to Georgia Power. You can also contact local authorities or 911.
- Never try to make your own electrical repairs to Georgia Power equipment. Let our crews do the dangerous work. Our crews are highly trained when it comes to restoring power.
- Never pull tree limbs off power lines yourself.
- Never go into areas with debris or downed trees. Dangerous power lines may be buried in the wreckage.
- Never go near chain link fences. Dangerous lines may touch the metal.
- Never step in puddles of water after a storm as they may be touching hidden, downed power lines and be electrified.
- Never connect portable generators to your household electrical wiring. Connect only essential appliances like freezers and refrigerators directly to a generator. Click here for more on using a generator safely.
- Never walk into areas where crews are at work. If you're driving near work crews, obey road signs and proceed cautiously.
Know that we're working around the clock
In storm recovery, safety matters most - your safety and the safety of our repair crews. We do not ask our crews to make repairs when weather conditions remain hazardous or when a damaged area is dangerous due to flooding or wreckage. In these situations, we ask for your patience and understanding. Our crews begin restoring your power as soon as safely possible.
Georgia Power has a variety of monitoring systems in place to detect outages when they occur. Our restoration teams always work hard to make your outage as brief as possible. View our Outage Map to check the status of outages in your area.
Learn about the types of service interruptions that may happen, as well as what Georgia Power does to identify, repair and prevent these issues.Understanding Outages
When your power goes out, how is Georgia Power working to get it back on? Take a look at the power restoration process.
How does Georgia Power restore your power?
Restoration starts at our power plants, which keep working even in the most severe storms. We work first on the large transmission lines going out from the plant across the state to stricken areas.
You'll see us concentrate our restoration efforts on the main distribution lines serving communities. Restoring power to your vital community services, including hospitals, emergency and public safety services, and water and sewage stations, is a priority.
We also focus on repairs that return power to the greatest number of customers in the least amount of time. Finally, we repair smaller lines until crews get down to individual lines in neighborhoods.