“Our teams are always prepared to respond in challenging situations and I am confident we will continue to meet the needs of our customers during this unprecedented time. It’s what we do. Georgia Power’s operational plans, systems, infrastructure and generating plants are all designed with reliability in mind. We remain focused on ensuring both the well-being of our employees and the continuity of services for our customers.”Paul Bowers, Chairman, President and CEO of Georgia Power
At Georgia Power, we believe in being, “A Citizen Wherever We Serve.” That’s why we partner with nonprofits, community and faith-based organizations to offer assistance programs to those in need.
Georgia Power customers who are 65 years of age or older and meet the income requirements for eligibility may qualify to receive up to $24 a month off their bill.Check your eligibility
Project SHARE offers help to those in need. In 2019, they assisted 50,000 Georgians, with Georgia Power and its customers contributing $1.8 million.Apply with your local chapter
We support the Division of Family & Children Services Low-Income Home Energy Assistance Program (LIHEAP) to help qualifying households pay their energy bills.See if you qualify
We continue to urge customers to be aware of scammers during the COVID-19 pandemics. Customers should be aware of phone calls demanding payment via phone. Georgia Power will never ask for a credit card or pre-paid debit card number over the phone.
Please note, because the suspension of disconnects has been lifted, we may contact qualifying customers by email, text or phone call offering options to help those impacted by COVID-19 and needing assistance. We will not seek payment through these channels. We will only utilize them to provide access to information.
We have been closely monitoring the potential threat posed by COVID-19 since January.
Proactive actions have been taken to both prevent the spread of the illness and protect the safety and health of our employees, including:
We're continuing to provide information and updates on the virus to employees, including prevention recommendations from the Center for Disease Control, and are following the latest developments and updates from the public health officials and medical professionals.
Browse our tips for easy ways to start saving today.
Get answers to the most commonly asked questions regarding our response efforts. Information is also available for our Business Customers.